SHIPPING POLICIES

Fish isn’t fresh if it sits in a truck for two days!  We want our customers to receive only the highest quality, freshest possible product. Therefore, all of our products are expertly packed and shipped in specially designed insulated boxes.  These boxes are supplied with ample refrigerant to maintain the product in excellent condition.  The boxes are then  shipped overnight via Federal Express. 

FED EX OVERNIGHT DELIVERY

There are two types of overnight delivery for you to choose.  Standard overnight will arrive by the end of the next day, usually up to 7:00 p.m.  Priority overnight will arrive by noon the next day.  For some remote locations, Standard overnight is not a delivery option.  In that case, you will not see Standard Overnight as a shipping option once you enter your zip code during checkout.  Only priority overnight is available to remote locations and that is delivery by the end of the next day, usually up to 7:00 p.m.

Shipping costs are determined by your zip code and weight of your order.  You can determine your exact shipping cost and options by viewing your shopping cart and entering your zip code or going through the checkout process prior to actually committing to buy.

If you are purchasing ONLY a gift certificate, please select the In Store Pickup: $0.00 option for shipping so no shipping charges are added.

RaceStreetMarket.com ships anywhere within the Continental U.S.  We do not deliver to Hawaii, Alaska or internationally.  We also do not deliver to APO/FPO addresses.

Please note that FedEx does not  deliver to P.O. Boxes so you will need to provide a physical address for shipping.  Please arrange delivery when someone will be available to receive the package.  A signature is preferred for all deliveries, however, if the recipient doesn’t answer the door FedEx may leave the package.  RaceStreetMarket.com packs its products well but can not be held responsible for lost, stolen, or spoiled food if left unattended for an extended period or time. (especially in hot climates).

ORDER CUT OFF TIMES

Cut-off time for orders is 1:00 p.m. PST, Monday thru Thursday for next day delivery.  All orders who's payment is verified after 1:00 p.m. PST will be shipped the next business day. Orders verified after 1:00 p.m. PST on Thursday thru Sunday will be shipped on Monday for Tuesday delivery. Saturday deliveries are possible for an additional $20.  If you prefer a future arrival date please email us at sales@racestreetmarket.com or call us at (800) 394-5179 and we are happy to do that as well. 

Once you receive your order we recommend that you unpack the contents as soon as possible and store the seafood in the refrigerator and/or freezer, as appropriate, to maintain optimum freshness.  The container your product was shipped in is not suitable for storing your product once it reaches its destination.

If you have any questions about our shipping policies or have any special arrangements you’d like to make such as a gift card, included for FREE, please feel free to email us at sales@racestreetmarket.com.  You can also give us a call at (800) 394-5179 Monday through Friday from 9:00 a.m. to 4:00 p.m. PST.

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